Terms of Use
Last Updated: September 27, 2025
These Terms of Use ("Terms") govern your access to and use of the website operated by LifeCare Super Speciality Pharma ("LifeCare," "we," "us," or "our"). By accessing this website ("Site"), you acknowledge that you have read, understood, and agreed to be bound by these Terms and all applicable laws and regulations, including those governing pharmaceutical distribution and healthcare communications in India.
1. Scope of Use
This Site is intended solely for informational and non-promotional purposes. It does not constitute medical advice, clinical guidance, or therapeutic recommendation. All content is intended for healthcare professionals, supply chain partners, and institutional stakeholders. End-users must consult licensed medical practitioners before initiating any treatment or therapy.
2. Product Representation
References to pharmaceutical products, therapeutic categories, or brand portfolios are indicative and non-exhaustive. Product availability is contingent upon Central Drugs Standard Control Organization (CDSCO) approvals, import/export regulations, and formulary inclusion. LifeCare does not guarantee therapeutic equivalence, bioavailability, or interchangeability of listed products.
3. Emergency Protocol
This Site is not configured for pharmacovigilance reporting or emergency medical response. Adverse drug reactions (ADRs), product complaints, or urgent medical queries must be directed to qualified healthcare providers or regulatory authorities as per applicable pharmacovigilance protocols.
4. External Links
Hyperlinks to third-party websites, including manufacturer portals, regulatory bodies, or service providers, are provided for convenience. LifeCare disclaims liability for the accuracy, completeness, or compliance of external content. Inclusion of such links does not imply endorsement of any third-party product or service.
5. Data Protection & Consent
LifeCare adheres to applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act). While this Site does not solicit or process sensitive personal health data, any voluntarily submitted information (e.g., via contact forms) will be handled in accordance with our Privacy Policy. By submitting data, you consent to its lawful processing for the stated purpose.
6. Intellectual Property
All trademarks, trade names, logos, packaging designs, and proprietary content displayed on the Site are the intellectual property of LifeCare or its licensors and are protected under applicable laws, including the Trade Marks Act, 1999 and the Copyright Act, 1957. Unauthorized reproduction, modification, or commercial use is strictly prohibited.
7. No Warranties
The Site and its content are provided "as is" without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular therapeutic purpose, or regulatory compliance. LifeCare does not warrant uninterrupted access, error-free functionality, or virus-free operation.
8. Limitation of Liability
To the fullest extent permitted by law, LifeCare shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use of the Site, reliance on its content, or inability to access the Site. This includes, but is not limited to, damages related to procurement decisions, therapeutic outcomes, or regulatory misinterpretation.
9. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Thiruvananthapuram, Kerala.
10. Amendments
LifeCare reserves the right to revise, update, or withdraw these Terms at any time without prior notice. Continued use of the Site following such changes constitutes acceptance of the revised Terms.
11. Regulatory Compliance Statement
LifeCare operates in accordance with applicable laws and regulations governing pharmaceutical distribution, including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, and relevant CDSCO guidelines. All representations made on this Site are subject to regulatory review and do not constitute promotional claims unless expressly approved.
12. Supply Chain & Cold Chain Disclaimer
Where applicable, LifeCare adheres to Good Distribution Practices (GDP) and cold chain protocols for temperature-sensitive products. However, this Site does not provide real-time inventory, logistics, or storage condition data.
13. Procurement & Institutional Use
This Site may reference products intended for institutional procurement, hospital supply, or licensed pharmacy distribution. LifeCare does not engage in direct-to-consumer sales through this Site. All transactions are subject to verification of licensing, regulatory eligibility, and contractual terms.
14. Clinical Trial & Research Materials
Any mention of investigational products, clinical trial support, or research-use-only materials is for informational purposes only. Such products are not for commercial sale and may be subject to ethics committee approval, sponsor agreements, and regulatory oversight.
15. Controlled Substances & Schedule Drugs
LifeCare complies with all applicable laws regarding the handling, storage, and distribution of controlled substances and Schedule H/H1/X drugs. This Site does not facilitate the sale, promotion, or prescription of such substances. All references are subject to regulatory classification and restricted access.
16. Anti-Bribery & Ethical Conduct
LifeCare maintains a zero-tolerance policy toward bribery, kickbacks, and unethical inducements. All engagements with healthcare professionals, institutions, and vendors are governed by internal compliance protocols and applicable anti-corruption laws, including the Prevention of Corruption Act, 1988.
17. Export Control & International Compliance
For cross-border transactions, LifeCare complies with applicable export control laws, customs regulations, and international pharmaceutical standards. Users accessing this Site from outside India are responsible for ensuring compliance with local laws and restrictions.
18. Disclaimer on Misuse & Off-Label Use
LifeCare does not endorse or facilitate off-label use, misuse, or unauthorized modification of any pharmaceutical product. All usage must conform to approved indications, dosage guidelines, and prescribing information as per regulatory labeling.
19. Contact Information
For regulatory inquiries, pharmacovigilance reporting, or legal correspondence, please contact:
LifeCare Super Speciality Pharma Pvt Ltd
Email: mail@lifecaresuperspeciality.com
Phone: +91(471) 244 3-450, +91 93 49 07 35 34
Address: Kerala, India